Involving Patients

Hartland Way Surgery Patient Participation Group was set up to allow patients to participate in the decisions taken by the practice and discuss key element affecting the running of the practice.  The Practice is keen to get ideas from patients on ways to help it deliver the best service it can.

The group is representative of the diversity in our practice population and meets 2 times a year with Hartland Way Staff at the surgery.   We realise that people are generally very busy and may not have time to come to the surgery for meetings, therefore we have formed a “virtual group” that can exchange views, participate in practice surveys and with whom we can consult from time to time by e-mail.

Do you have something to say, but don’t have the time to attend meetings?

Do you have ideas about how to improve your local practice?

Do you have ideas on how you would like to see services provided, changed or improved?

Then join our Virtual Patient Participation Group by downloading and completely the Virtual PPG application form and handing it to reception or asking for a form at reception.

Click here to download an information sheet about the Virtual Patient Participation Group

Patient Participation Reports

Click here to view our PPG Reports

Minutes of Meetings

Click here to view the minutes of our PPG meetings

Your Neighbourhood Professionals. Just a Click Away! J & R Killick
Your Neighbourhood Professionals. Just a Click Away! J & R Killick